British American Tobacco (BAT) is eliminating approximately 9,000 jobs globally as part of a significant cost-reduction program aimed at simplifying operations and achieving £600mn in annual savings by 2028. The restructuring involves 5,500 direct job cuts and the outsourcing of 3,500 roles, affecting the company’s workforce outside of the United States.
Why is British American Tobacco cutting staff?
The restructuring is a response to shifting market dynamics in the tobacco industry. According to the company’s official disclosures, BAT is facing declining demand for traditional combustible cigarettes. To counter this, the firm is pivoting its strategy toward "smoke-free" alternatives.

Chief Executive Tadeu Marroco stated the company intends to become "more agile, cost disciplined and technology enabled." By consolidating its operational footprint, BAT aims to offset stagnant growth in its legacy product lines while funding the transition to new categories.
How will the workforce reduction be implemented?
The reduction of 9,000 positions represents almost a fifth of BAT’s global workforce, which totaled approximately 47,000 employees prior to the announcement. The company confirmed that the transition will be completed by the end of the year.
The outsourcing component of the plan involves shifting administrative and IT functions to external partners. BAT has expanded its existing partnerships with firms including Accenture and the Indian IT services provider ITC Infotech. These roles, which previously spanned operations in the UK, Singapore, Costa Rica, Mexico, Poland, Romania, and Malaysia, are being moved to these consultancy and technology firms to lower overhead costs.
Market reaction and financial context
Despite the announcement of large-scale layoffs, the company remains one of the most valuable entities on the London Stock Exchange, with a market capitalization exceeding £100bn.
Investors reacted with caution following the news, as shares in BAT fell 1.5 per cent in early trading on the London Stock Exchange on the day of the announcement. However, the stock has shown significant resilience over the longer term, recording a gain over the preceding 12-month period.
Summary of the restructuring
| Category | Detail |
|---|---|
| Total Jobs Affected | ~9,000 |
| Direct Redundancies | 5,500 |
| Outsourced Roles | 3,500 |
| Target Savings | £600mn annually by 2028 |
| Scope | Global (excluding US operations) |
Moving forward, the company’s ability to successfully capture market share in the smoke-free sector will likely determine the long-term efficacy of these cost-cutting measures. Management has expressed a focus on supporting the affected employees through the transition period as the restructuring progresses through the remainder of the year.
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