Danang Streamlines Public Governance with Digital Transformation
Enhanced Accountability adn Digital Integration Drive Efficiency
The Danang People’s Committee is undertaking a complete review of administrative processes across all districts and specialized zones, focusing on instances where required documentation is lacking. This initiative demands a thorough examination into the root causes of thes omissions, with detailed reports submitted to relevant governing bodies for immediate action and guidance. This move underscores a commitment to clarity and accountability within the city’s public service sector.
Mandatory Compliance with Decree 118/2022/ND-CP
All governmental agencies, departments, and local authorities are now mandated to fully adhere to the stipulations outlined in government decree 118/2022/ND-CP regarding the handling of administrative procedures for both individuals and organizations. Crucially, all data related to these processes must be consistently updated and maintained within Danang’s centralized administrative information system. This real-time data management is vital for tracking progress and identifying bottlenecks.
(Image: Citizens utilizing the Banaco Munamun Administrative Service Center)
Promoting Online Public Services and Digital Payments
Recognizing the growing importance of digital accessibility, the City people’s Committee is actively promoting the use of online public services and digital payment options through the national public service portal. This push aims to improve convenience for citizens and businesses, reducing reliance on conventional, paper-based processes. According to a recent study by the Vietnam Digital Transformation Alliance, online public service usage increased by 35% nationwide in the first quarter of 2024, demonstrating a clear shift in public preference.
Facilitating Seamless Digital Transactions
To enable online payments, all institutions, units, and local governments are required to submit beneficiary account information to the civic committee office. This data will be integrated into a secure digital platform, streamlining the payment process and enhancing financial transparency. unit leaders are directly accountable for ensuring timely compliance with these requirements, with consequences for any delays.Integrating Electronic Receipts and Fee Structures
Danang is currently conducting a comprehensive review of all administrative procedures involving fees and costs.The goal is to integrate electronic receipt connection configurations and electronic receipts into the city’s system, creating a fully digital and auditable record of all financial transactions. This modernization will reduce administrative overhead and minimize the potential for errors or discrepancies.
Oversight and Support for Effective Implementation
The councilor’s Committee has assigned the Ministry of Science and Technology, the Enforcement Government, and Danang News Agency with the responsibility of monitoring the implementation of these changes at both the governmental and village levels. These bodies will also provide support to address any challenges that may arise during the transition.Ensuring Uninterrupted Service Delivery
To guarantee the smooth and uninterrupted delivery of online public services via the National Public Service Portal, municipalities are instructed to expedite the issuance of necessary credentials to institutions, units, and local governments. particular emphasis is placed on public administrative service centers within autonomous districts, ensuring they are fully equipped to handle the increased demand for digital services. This proactive approach will solidify Danang’s position as a leader in digital governance.