IBM shares plunge 23% as customers shift spending to AI

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IBM Shares Decline Amid Shift in Corporate AI Infrastructure Spending

IBM shares fell 24.6 percent in early trading following a second-quarter profit warning, marking the company’s biggest daily drop since 1972. The shortfall stemmed from a significant shift in corporate spending, as clients prioritized investments in AI-ready computing infrastructure over traditional mainframe and software services. According to IBM, the company failed to close numerous large deals within expected timelines, leading to a revenue miss against analyst estimates.

Financial Performance and Revenue Shortfalls

IBM reported total second-quarter revenues of $17.2bn, missing the $17.8bn consensus estimate from analysts. While software revenue grew 5 percent, infrastructure revenue—which includes the company’s mainframe business—declined 7 per cent, performing worse than the “low single-digit” decline the company had originally projected. Earnings per share fell 2 percent to $2.27, landing below forecast expectations.

Chief executive Arvind Krishna acknowledged the execution failures during the quarter. “These conditions require our teams to execute perfectly, and this quarter we faltered,” Krishna stated. He noted that the company did not adapt quickly enough to the changing procurement habits of its corporate clients.

Financial Performance and Revenue Shortfalls

The Impact of the AI Investment Cycle

The earnings miss highlights the challenges IBM faces while transitioning its business model toward high-growth software and AI services. Corporate budget priorities have shifted as companies rush to secure supply-constrained infrastructure to prepare for anticipated price increases driven by the artificial intelligence boom.

Krishna explained that IBM underestimated the “magnitude” of this shift in spending. Furthermore, he noted that potential clients were “distracted” by rapidly evolving, industry-wide cybersecurity concerns, which stalled the closing of major contracts. The company has invested tens of billions of dollars in acquisitions—including Red Hat, HashiCorp, and Confluent—to bolster its software-centric growth strategy, but these segments have yet to fully offset the volatility in traditional hardware and infrastructure demand.

IBM CEO Arvind Krishna: Creating Smarter Business with AI and Quantum | Smart Talks with IBM

Investor Concerns and Market Sentiment

IBM’s struggle to pivot has been a recurring point of contention for investors. The company has faced ongoing scrutiny regarding the long-term viability of its established software business in the age of generative AI.

Market sentiment was further pressured earlier this year following reports regarding competition in the programming space. In February, IBM shares experienced volatility after Anthropic announced that its Claude Code AI tool could assist in modernizing the legacy programming languages used on IBM mainframes. This development reinforced investor concerns that AI-driven automation could eventually erode the moat around IBM’s core mainframe business.

Investor Concerns and Market Sentiment

Summary of IBM Second-Quarter Results

| Metric | Reported Result | Analyst Expectation |
| :— | :— | :— |
| Total Revenue | $17.2bn | $17.8bn |
| Infrastructure Revenue | 7 per cent decline | Low single-digit decline |
| Earnings Per Share | $2.27 | Higher than $2.27 |

Looking ahead, IBM faces the challenge of proving that its recent acquisitions can provide a reliable growth engine that can withstand the unpredictable nature of corporate AI infrastructure spending. The company remains focused on deploying generative and agentic AI tools through its platforms, though execution speed remains the primary hurdle identified by leadership.

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