Sterling Bank of Asia Announces Partnership with Infosys Finacle for Digital Transformation
Sterling Bank of Asia has selected Infosys Finacle’s Software-as-a-Service (SaaS) platform to accelerate its digital transformation, according to a June 2023 press release from Infosys. The agreement, finalized in collaboration with the bank’s leadership in Manila, aims to modernize its financial infrastructure and enhance customer experiences.
What is Infosys Finacle’s Software-as-a-Service?

Infosys Finacle’s SaaS solution provides banking institutions with cloud-based tools for core banking, payments, and wealth management. The platform, developed by Infosys, is designed to reduce operational costs and improve scalability. A 2022 report by Gartner highlighted SaaS as a critical driver for banks seeking agility in a competitive market.
Why This Partnership Matters for Sterling Bank of Asia
Sterling Bank of Asia, a leading financial institution in the Philippines, cited the need to “future-proof its operations” as a key motivator for the partnership. The bank’s CEO, Maria L. dela Cruz, stated in a statement that the SaaS platform would enable “seamless integration of emerging technologies like AI and blockchain.” This aligns with broader trends in the Asia-Pacific region, where 78% of banks are investing in cloud-based solutions, according to a 2023 McKinsey study.
How Does This Compare to Competitors?
While other Philippine banks, such as BPI and RCBC, have also adopted SaaS models, Sterling Bank’s choice of Infosys Finacle underscores its focus on niche financial services. A 2023 analysis by Deloitte noted that Infosys Finacle’s modular architecture offers advantages over generic SaaS platforms, particularly for institutions requiring customized compliance frameworks.
What Are the Expected Outcomes?
The partnership is expected to streamline Sterling Bank’s transaction processing and reduce reliance on legacy systems. Infosys estimates the transition will cut infrastructure costs by 30% within 18 months. Additionally, the bank plans to launch AI-driven personal finance tools by mid-2024, according to a regulatory filing submitted to the Bangko Sentral ng Pilipinas.
What Challenges Might Arise?

Despite the benefits, integrating SaaS into existing systems can pose risks, including data security vulnerabilities. A 2022 incident involving a rival bank’s SaaS provider highlighted the importance of robust cybersecurity protocols. Sterling Bank’s chief information officer, James T. Reyes, confirmed that the bank is working with Infosys to implement multi-layered encryption and real-time threat monitoring.
What’s Next for Financial Institutions in Asia?
The collaboration reflects a broader shift toward cloud-based banking solutions across Asia. A 2023 report by PwC found that 65% of regional banks plan to increase SaaS investments over the next three years. For Sterling Bank of Asia, the move positions it to compete with fintech startups and global banks leveraging similar technologies.
Key Takeaways
- Sterling Bank of Asia has partnered with Infosys Finacle to adopt a cloud-based SaaS platform.
- The initiative aims to reduce costs, improve scalability, and integrate advanced technologies.
- Infosys Finacle’s modular design offers customization benefits compared to generic SaaS solutions.
- Security remains a priority, with plans for enhanced encryption and monitoring.
- The partnership aligns with regional trends toward digital transformation in banking.
Worth a look