Italy Launches Investigation into Apple’s Compliance with Digital Markets Act
The Italian Competition Authority (AGCM) has initiated an investigation into Apple Inc. over potential violations of the European Union’s Digital Markets Act (DMA), focusing on whether the tech giant provides equal platform features to rival cloud services as it does for its own iCloud backup system, according to a statement released on April 5, 2024.
What is the Digital Markets Act?

The DMA, enacted by the EU in November 2022, aims to curb the dominance of large tech platforms by requiring them to offer fair access to their services for competitors. Under the law, so-called “gatekeepers” like Apple, Google, and Meta must ensure interoperability and transparency, preventing them from favoring their own products. The AGCM’s probe aligns with the DMA’s mandate to enforce these rules across member states.
What is the Specific Concern in Apple’s Case?
The AGCM’s investigation centers on allegations that Apple’s iCloud backup system may receive preferential treatment compared to third-party cloud services. For example, rival providers such as Dropbox or Microsoft OneDrive reportedly face restrictions in accessing certain device features or data synchronization capabilities that iCloud users enjoy. A leaked internal document cited by *Recode* suggests Apple’s engineering teams have prioritized integration with its own services, potentially creating an uneven playing field.
How is Apple Responding?
Apple has not publicly commented on the AGCM’s investigation, but the company has previously defended its practices. In a 2023 statement, Apple emphasized that its app store policies and ecosystem design are “intended to protect user privacy and security.” However, the DMA requires gatekeepers to allow “core platform services” to operate independently, a provision that could force Apple to alter its approach to cloud storage partnerships.
What Are the Potential Implications?
If the AGCM finds Apple in violation of the DMA, the company could face substantial fines—up to 10% of its global annual revenue—and be mandated to change its policies. The outcome could set a precedent for how other EU regulators enforce the DMA against tech giants. A similar case in Germany, where the Federal Cartel Office is reviewing Apple’s App Store practices, highlights the broader scrutiny facing the company.
Why Does This Matter for Users and Competitors?
The case underscores the tension between innovation and fair competition in the tech sector. Rival cloud services argue that unequal access to platform features limits their ability to compete effectively, potentially stifling innovation. Conversely, Apple and its supporters contend that maintaining a tightly integrated ecosystem enhances user experience. The AGCM’s findings may influence how the EU balances these competing interests in its ongoing regulatory efforts.