First launched last year, SmartThings family Care¹ now offers even more attentive and reassuring support for families through its latest update.

By connecting samsung’s global connected living platform SmartThings with TVs and home appliances, smartthings Family Care provides activity notifications, medication and appointment reminders, as well as location-based alerts.² This service offers practical support for caregivers and care recipients living apart, granting peace of mind while empowering daily independence.

Available in over 200 countries worldwide,³ teh service’s latest update simplifies the initial connection and setup process. Settings can now be customized with greater precision,tailored too fit each family’s lifestyle and needs. Additionally, integration with Samsung Health makes it easier to keep track of the well-being of loved ones.⁴

Samsung Newsroom took a closer look at the new and improved Family Care experience.

Easy Setup With Just One Link

With this update, even people unfamiliar with using apps can install Family Care and complete the setup on their own. Caregivers can simply send an invitation link that includes easy-to-follow guided steps to join the service.

Personalized Experiences for Caregivers and Care Recipients Alike

▲ Care recipients can select what data to share with their caregivers – and stop sharing at any time.

SmartThings Family Care ensures convenience for caregivers and privacy for care recipients. care recipients can choose what information to share, while caregivers can quickly and intuitively access the necessary details within those boundaries. This update allows families to define caregiver and ca

Samsung Family Care Service Details

samsung Family Care is a service designed to help users remotely support and stay connected with family members. This document outlines critically important details regarding service availability, limitations, and required permissions as of August 27, 2025.

Service Availability and Limitations

The availability of Samsung Family Care is subject to several factors. Service functionality may vary depending on the user’s country, region, mobile service provider, network conditions, and the specific device being used. Samsung reserves the right to modify or discontinue the service at any time without prior notice. ⁴

Medical Disclaimer

It is indeed critically important to note that samsung Family Care is not intended for medical purposes. ⁵ The service is designed for general support and connection, and should not be used as a substitute for professional medical advice or treatment.

Required Permissions for Full Functionality

To utilize the full range of features within Samsung Family Care, specific permissions must be enabled within the Connect with Samsung Health app in the SmartThings settings. These include:

• Sleep and wake-up events: Allows the service to monitor and share sleep patterns of the care recipient.
• Step count: Enables tracking and sharing of the care recipient’s daily step count.

After enabling these permissions,the care recipient’s profile must be entered into the Family Care submission. Following profile creation, samsung Health usage must be explicitly activated from the “More options” menu located at the top of the screen within the Family Care app.

Key Takeaways

• Service availability is not guaranteed and can change.
• The service is not a substitute for medical care.
• Specific permissions within Samsung Health and SmartThings are required for full functionality.
• Activation of Samsung Health usage is required within the Family Care app after profile setup.

Samsung Family Care offers a valuable way to stay connected and provide support to loved ones. Understanding these details regarding availability, limitations, and required permissions will help ensure a smooth and effective user experience. As technology evolves, Samsung will likely continue to refine and expand the capabilities of Family Care, offering even greater peace of mind and connectivity for families.