Verizon said “acts of vandalism” were responsible for widespread service disruptions that affected customers across the Greater Los Angeles area on Friday.Customers across the U.S., notably along the west Coast, experienced service disruptions Friday morning, with many reporting problems with mobile phone service and 5G home internet, FOX 11 LA reported.”Earlier this morning, multiple fiber cuts due to acts of vandalism caused service interruptions for some customers in Greater Los Angeles County,” a verizon spokesperson told FOX Business in an email.
VERIZON NAMES FORMER PAYPAL BOSS DAN SCHULMAN AS CEO
FILE PHOTO: Verizon said “acts of vandalism” were responsible for widespread service disruptions that affected customers across Greater Los Angeles County on Friday. (CFOTO/Future Publishing via Getty Images)
“These dangerous acts not only impact families,students,and businesses,they are a direct threat to the safety and security of Angelenos,” the spokesperson told FOX Business. “We certainly know how much people rely on Verizon,## Verizon service disruption Affects LA County, Possible Connection to Fiber Cuts
A widespread Verizon service disruption is impacting Los Angeles County, affecting 911 calls and other critical communications. The outage began Saturday and continues to cause issues for residents and emergency services. Authorities are investigating potential links to recent fiber optic cable cuts in the area.
*FILE PHOTO: A Verizon service truck is pictured in New york City.* (Erik McGregor/LightRocket via Getty Images / Getty Images)
### outage impacts 911 Services
The Los Angeles County Sheriff’s department confirmed the disruption is affecting the ability to connect to 911 services. Residents are advised to use option methods to reach emergency assistance if possible, such as using a landline or contacting neighboring law enforcement agencies directly. [https://www.foxbusiness.com/technology/verizon-service-outage-la-county-911-calls](https://www.foxbusiness.com/technology/verizon-service-outage-la-county-911-calls)
### Potential Cause: Fiber Cuts
Preliminary investigations suggest the outage may be related to damage to fiber optic cables in the region. While the exact cause of the cuts is still under investigation, authorities are exploring possibilities ranging from accidental damage during construction to potential intentional sabotage. Fiber optic cables are crucial for modern telecommunications, carrying data as light signals, and damage to these lines can cause significant disruptions.
### Verizon’s Response and New Leadership
The outage comes shortly after Verizon appointed Dan Schulman, former CEO of PayPal, as its new chief executive on October 7, 2025. Schulman succeeded Hans Vestberg and is tasked with navigating a period of slowing wireless growth for the company. [https://www.reuters.com/technology/verizon-names-paypal-ex-ceo-schulman-new-chief-executive-2025-10-07/](https://www.reuters.com/technology/verizon-names-paypal-ex-ceo-schulman-new-chief-executive-2025-10-07/) Verizon has not yet released a detailed statement specifically addressing the LA County outage, but is reportedly working to restore service as quickly as possible.
### What is a Fiber Optic Cable?
Fiber optic cables transmit information as pulses of light through thin strands of glass or plastic.They are significantly faster and more reliable than customary copper cables, making them essential for modern communication networks. Damage to these cables, whether through physical cuts or other means, can disrupt service for a large number of users.### Key Takeaways:
* A major Verizon service outage is impacting Los angeles County.
* 911 services are affected, and residents are advised to use alternative methods to reach emergency assistance.
* The outage is potentially linked to recent fiber optic cable cuts.
* Verizon recently appointed a new CEO, Dan Schulman.
* the cause of the fiber cuts is currently under investigation.
The situation remains fluid, and updates will be provided as they become available. Verizon is under pressure to resolve the outage swiftly and determine the cause of the fiber damage to prevent future disruptions.