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We are committed to helping you connect with a qualified healthcare provider for your mental health or substance use needs. Dedicated staff are available to assist you in locating a Participating Provider who can address your specific condition. Please contact us at 1-888-697-8695 to speak with a member of our team.
If, within a reasonable timeframe, we are unable to connect you with a Participating Provider capable of treating your condition, you have the right to file an Access Complaint. You, or your authorized representative, may submit a complaint by calling 1-888-697-8695, by mail to P.O. Box 15068, Albany, New York 12212, or through our website.