Samsung Boosts AI Partnerships to Compete with Apple | PYMNTS.com

by Anika Shah - Technology
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Samsung Expands AI Partnerships to Counter Apple’s Smartphone Dominance

Samsung is actively pursuing new collaborations with artificial intelligence (AI) companies, including OpenAI and Perplexity AI, to strengthen its position in the competitive smartphone market and challenge Apple’s lead. This strategic move comes as consumers increasingly rely on AI-powered features in their mobile devices.

Strategic Collaboration with AI Leaders

TM Roh, Samsung’s co-CEO and head of the mobile experience, stated the company is “open to strategic co-operation” with leading AI groups like OpenAI . Samsung has already integrated Google’s Gemini models into its devices and recently launched a voice assistant capable of reserving taxis without manual input . The addition of Perplexity AI to its mobile operating system further demonstrates Samsung’s commitment to providing a diverse AI ecosystem.

Consumer Demand for Diverse AI Options

Roh emphasized that Samsung’s research indicates consumers are utilizing a variety of AI services rather than being tied to a single platform. “Consumers are not bound to one AI platform, they are utilizing multiple AI models,” Roh said, “We are open to all solutions… choice, I believe, is how Galaxy AI appeals to consumers.” This approach aims to differentiate Samsung’s Galaxy devices in a market where Apple has been slower to adopt and integrate AI features.

Market Context and Projected Downturn

Samsung’s push into AI coincides with a projected downturn in global smartphone shipments, driven by demand for memory chips related to AI applications . Despite this, Samsung plans to release 800 million AI-powered mobile devices this year, a significant investment in the future of mobile technology . Currently, Samsung holds a 20% global market share, while Apple has 16% .

AI Adoption and Consumer Habits

Recent data indicates a significant shift in consumer behavior, with over 54% of U.S. Adults now using consumer AI tools for everyday tasks . This usage is evolving beyond initial experimentation, with AI increasingly becoming a default tool for many users, replacing traditional search engines for task completion .

Key Takeaways

  • Samsung is actively seeking partnerships with AI companies like OpenAI and Perplexity AI.
  • The company aims to offer consumers a choice of AI platforms, differentiating its Galaxy devices from competitors.
  • Samsung’s AI strategy is unfolding amidst a projected downturn in global smartphone shipments.
  • Consumer adoption of AI tools is rapidly increasing, with AI becoming a primary tool for many daily tasks.

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