The Government and the Bank of Spain ask Redsys for explanations about the two falls in less than a week

by Marcus Liu - Business Editor
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The fall of services Redsys For the second time in less than a week, it has put not only financial entities on alert, but also the Government and the Bank of Spain. Both the Ministry of Economic Affairs led by Nadia Calviño and the banking supervisor have asked the platform for explanations for the failures that have knocked down card and Bizum transactions that depend on it for hours.

The last of the incidents took place yesterday night, when many businesses had already inaugurated the Black Friday digital campaign that takes place this Friday. The previous one occurred last Saturday, around noon, and then both physical store commerce and e-commerce were affected. The magnitude of the impact of both falls and the scope in terms of the number of operations that stopped occurring, as well as the causes of the interruptions, are unknown.

There is no open file, but we have requested detailed information from the company since last weekend’s incident, in accordance with established frameworks, and the measures being taken by Redsys are being closely monitored. Logically, this monitoring is also being carried out with the new incident that occurred yesterday,” they say from the Bank of Spain when asked by THE WORLD.

The First Vice Presidency also confirms that they are monitoring what happened and that there is some concern about the consecutive falls.

All indications suggest that last Saturday there was an operational failure in the operation of the platform and not a cyber attack, but both the Ministry and the Bank of Spain are waiting for the explanations that the company can give. The same happens with the entities, which trust that Redsys will issue an official explanation of what happened in the next few hours or days.

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