Universal Orlando Removes Self-Service Ticket Kiosks

Universal Orlando Resort has removed all self-service ticket kiosks from both Universal Studios Florida and Universal Islands of Adventure, according to a report from WDW News Today [1]. The move impacts how guests access pre-purchased tickets at the parks.

Kiosk Removal Details

The kiosks, previously located outside the entrances to both parks, have been taken out of service. The pavilion outside Islands of Adventure is now empty and the area at the Universal Studios Florida entrance is undergoing painting [1].

Reason for Removal Unknown

As of March 9, 2026, Universal Orlando Resort officials have not publicly stated the reason for removing the kiosks [1]. While the removal could be related to refurbishment, the report suggests a potential permanent discontinuation of the machines [1].

Impact on Guests

Previously, the kiosks allowed guests with pre-purchased tickets to bypass traditional ticket windows and directly print their admissions. With the kiosks removed, guests will now need to utilize traditional ticket windows or other methods, such as mobile ticketing, to enter the parks. Universal Islands of Adventure offers experiences where “heroes, myths and legends become real” [3]. Universal Orlando Resort includes Universal Studios Florida, Universal Islands of Adventure and Universal Epic Universe [2].

Universal Orlando Parks

Universal Orlando Resort currently operates four parks: Universal Studios Florida, Universal Islands of Adventure, Universal Volcano Bay, and the newly opened Universal Epic Universe [2]. Universal Islands of Adventure originally opened on May 28, 1999 [4].