U.S. Customs and Border Protection Modernizes ACE Portal Application Process

U.S. Customs and Border Protection (CBP) launched a modernized application process for the Automated Commercial Environment (ACE) Secure Data Portal on April 1, 2026. The new system introduces a digital web form designed to streamline applications for top accounts, facilitate updates to account owner information, and improve communication between applicants and CBP regarding account setup [1].

What is the ACE Secure Data Portal?

The ACE Secure Data Portal, often referred to as the ACE Portal, serves as CBP’s primary web-based access point for connecting with the trade community and U.S. Partner Government Agencies (PGAs) involved in international trade [1]. An ACE Portal account provides real-time access to trade transactions, account management capabilities, and trade data through ACE Reports [1].

Key Features of the New Application Process

The modernized web form offers several improvements, including:

• Submission of information to CBP when applying for a new ACE Portal top account.
• Requests to update Account Owner information.
• Direct communication with CBP regarding the account setup process [1].
• Enhanced processing features for CBP personnel [1].

Application Options for New Users

The new system provides specific application pathways based on business activity. These options are intended for companies without existing ACE Portal access [1]:

• Importer: Importer Application
• Exporter: Exporter Application
• Protest Filer: Protest Filer Application
• All Other: New ACE Portal Application

Companies needing to set up the Importer sub-account view for multiple Importer of Record numbers should continue to use the legacy ACE Portal application form (PDF) [1].

Applying for an ACE Secure Data Portal Account: A Step-by-Step Guide

For those applying for an ACE Portal Account, the following steps are recommended [4]:

1. Identify Sub-account Type: Determine the appropriate sub-account type based on your business activities.
2. Designate an Account Owner: Select an individual or entity to manage the corporate account.
3. Apply: Complete the applicable application method:
   • Protest Filers: [4]
   • Exporters: [4]
   • All other trade activities: [4]

Significant Considerations

CBP strongly encourages applicants to use the web-based ACE Portal application for faster processing. While the legacy PDF-based application will be temporarily accepted during the initial rollout, the web-based application is the preferred method [1]. The PDF application can be submitted to ACE.Applications@cbp.dhs.gov.

It is crucial to avoid associating a client’s corporate identifier with your ACE Portal Account structure, as this will prevent the client from establishing their own account [4].

Accessing the ACE Portal

Access to the ACE Portal requires a valid account. You can access the portal through the official login page [2]. Remember that the system and data are property of the U.S. Government and intended for official use only [2].