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Ulta Beauty AI Personalization Drives eCommerce Surge

Ulta Beauty Drives Growth with Digital Investments and AI Ulta Beauty’s strategic investments in digital enhancements and artificial intelligence (AI) fueled a strong fourth quarter and fiscal year 2025, exceeding initial expectations, according to a recent earnings call.…

Ulta Beauty AI Personalization Drives eCommerce Surge

Ulta Beauty Drives Growth with Digital Investments and AI

Ulta Beauty’s strategic investments in digital enhancements and artificial intelligence (AI) fueled a strong fourth quarter and fiscal year 2025, exceeding initial expectations, according to a recent earnings call. The company reported an 11.8% year-over-year increase in net sales and a 5.8% rise in comparable sales for the fourth quarter .

Strong Performance Across Channels and Categories

Ulta Beauty experienced comparable sales growth in both its brick-and-mortar stores and digital channels. Store sales saw low-single-digit growth, whereas eCommerce sales surged with mid-teen growth . Throughout fiscal 2025, the company gained market share in both the mass and prestige beauty segments, with comparable sales growth observed across all product categories .

Key Digital Initiatives

Several digital initiatives contributed to Ulta Beauty’s success. These include the launch of “Replenish & Save,” an auto-replenishment subscription service offering 5% savings and free shipping, and the “Wish List” feature, designed to enhance the customer experience .

AI-Powered Personalization

AI played a crucial role in Ulta Beauty’s performance, particularly through its automated marketing engine. This technology enabled personalized content delivery, ensuring customers received relevant, dynamic, and timely information . Kecia Steelman, Ulta Beauty’s President and CEO, emphasized the company’s commitment to building on this progress with new capabilities and strong guest engagement through personalization, leveraging greater automation and real-time content .

Expansion with UB Marketplace

In October 2025, Ulta Beauty launched UB Marketplace, a curated third-party platform integrated into its website, and app. This expansion broadened the company’s product offerings to include beauty, wellness, and lifestyle categories, providing customers with a more comprehensive shopping experience . Steelman described the marketplace as a complementary assortment that expands shopping options without competing with in-store products .

Looking Ahead to Fiscal 2026

Ulta Beauty anticipates net sales growth of 6% to 7% and comparable sales growth of 2.5% to 3.5% for fiscal 2026 . The company acknowledges ongoing consumer trends, including a focus on value, affordability, and discerning spending habits, as well as a competitive landscape. Steelman also noted the company is mindful of potential economic impacts from rising global conflicts .

About the author: Marcus Liu - Business Editor

MBA and ex‑B bureau chief specializing in global finance and fintech. Marcus speaks Mandarin, Japanese, and English, and has interviewed CEOs from the Fortune 50 to Y‑Combinator unicorns. Marcus Liu delivers sharp analysis on markets, startups, and corporate strategy for investors and entrepreneurs alike.