Smishing Attacks on the Rise: What To Know and How To Protect Yourself

Smishing fraud, a type of scam that uses text messages to steal personal information, is on the rise according to the Garda National Economic Crime Bureau (GNECB). Banks and financial institutions are increasingly reporting cases of smishing to authorities.

How Smishing Scams Work

Unlike traditional smishing attacks that use links in text messages, scam artists are now issuing phone numbers for customers to ring. These fake numbers often impersonate the bank’s fraud department.

When victims call the number, they are greeted by automated messages and voice prompts that mimic the sound of a legitimate bank. An agent may then answer the call, tricking the individual into revealing sensitive information like bank account details, PIN numbers, or passwords.

Protect Yourself From Smishing Scams

The GNECB offers some essential tips to help you avoid becoming a victim of smishing:

• Verify Phone Numbers: Never call a number provided in a text message. Look up your bank’s legitimate phone number on their official website.
• Banks Never Ask for Sensitive Data Over the Phone: Legitimate financial institutions will never ask for your PIN, passwords, or security codes over the phone.
• Don’t Click on Links in Texts: Avoid clicking on any links within text messages, even if they appear to be from a reputable source.
• Be Wary of Unsolicited Contacts: Be cautious of cold calls and job offers that come out of the blue. Scammers often use these tactics to gain your trust.

What To Do if You Think You’ve Been Scammed

If you suspect you’ve been a victim of smishing, take immediate action:

• Change Your Passwords: Update your passwords for all affected accounts immediately.
• Report the Scam: Contact your bank or financial institution as soon as possible to report the fraudulent activity.
• Report To An Garda Síochána: Report any suspected incidents of fraud directly to An Garda Síochána.

Stay vigilant, protect your information, and stay one step ahead of smishing scams.